COM110 Interpersonal Communication Lesson 10 Short Answer

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Lesson 10 Short Answer (25 points)

This assignment consists of five short-answer questions to demonstrate your understanding of the elements of interpersonal communication in terms of managing communication conflicts. It is very important that you use the key terms in your answers and that you refer to the important concepts from the lesson and the textbook in your answers. Writing only your own ideas will make it difficult to assess your learning of the lesson content.This assignment is worth 25 points.

Please make sure you have answered all questions prior to submitting. Once you click the submit button, you will not be able to return to this section.

Answer each of the questions below in short-answer format. Write your responses in complete sentences. Your answers to each of the five questions should include 2 – 3 paragraphs (125 – 250 words) and be individually answered.

Be sure to carefully read each question to ensure that each component is answered with the appropriate depth and detail. Your answers should be free of spelling and grammar errors. When using reference material, you must properly cite your sources using in-text citations. You must also include a reference list. All documentation must be rendered in APA citation style (see announcements for details on APA). This includes citing your textbook. See the short answer assignment sle for this discipline.

Review the Grading Rubric as you prepare to complete this assignment.


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  1. Explain the statement, “The goal of interpersonal communication is to understand, not to agree.” Use at least two concepts from this lesson to describe how understanding this statement could change the way people engage in conflict resolution.
  2. Think back to the last conflict you had in one of your relationships. Which conflict management style did you utilize the most during this conflict and which type of conflict would you categorize it as? Does the conflict management style you utilized change when you are in conflict with a different person or in a different type of conflict? Why or why not?
  3. Of the five conflict management styles, is there one that you use more often than others? Why or why not? Do you think people are predisposed to one style over the others based on their personality or other characteristics? If so, what personality traits do you think would lead a person to each style?
  4. Of the conflict triggers discussed (criticism, demands, cumulative annoyance, rejection, one-upping, and mindreading) which one do you find most often triggers a negative reaction from you? What strategies can you use to better manage the trigger and more effectively manage conflict?
  5. Think of the last time you had to negotiate in an interpersonal relationship. Explain in detail what occurred in each step of the negotiation process and what the final outcome was. Assess whether the negotiation had a positive or negative outcome and the reason for that outcome.

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